All sales are final. No returns or refunds.
Slow Fiber Studios is not responsible for lost or stolen packages. Please contact your local post office with your tracking number to resolve any issues with delivery.
Please allow up to five days from the original purchase date for Slow Fiber Studios staff to process orders.
USPS First Class International shipping does not include tracking service. Please use Priority Mail International or higher to guarantee tracking to the destination.
Slow Fiber Studios is not responsible for packages held or confiscated at customs. Customs may delay your package delivery significantly. Some countries may require in-person pickup or charge fees before releasing your package. The customer is responsible for any customs fees. Using Priority Mail International or higher is more likely to expedite your package.
Wholesale prices are available for select shop items. Please enquire with firstname.lastname@example.org for product information, prices, and terms.